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Handwriting should be avoided. HIDA will duplicate and distribute it to lecturers and other participants as a reference material for the group discussion and the presentations to be held during the program. The report form is available here in an MS-Word format. ( HYPERLINK "http://www.hidajapan.or.jp/jp/ikusei/management/files/13pqps-e.doc" http://www.hidajapan.or.jp/jp/ikusei/management/files/13pqps-e.doc ) 1. Your name 2. Your country 3. Name of your company/ organization 4. Outline of your organization (preferably attach an organization brochure) 5. Your position and department (preferably attach an organizational chart, indicating your position) 6. Your duties in detail 7. Describe the most critical problems that you are now facing in your quality improvement activities, indicating their suspected causes from your viewpoint READINESS TEST In order to participate in the PQPS course and correctly understand its content, a basic knowledge of statistics and the fundamental concepts of quality control are required. This readiness test is to estimate such knowledge and will be used as part of the reference materials for the screening. Please read the following sentences carefully and select the right answer on the answer sheet. (If you cannot achieve a score of at least 70% on this test, it will be difficult for you to understand the content of the course or to benefit from its full effects.) Question 1 : CONCEPT Answer �C� (Correct) if the statement is correct, or "F" (Fault) if it is incorrect. (1) "Quality assurance" means satisfying customers with "free repairs" or "change to a new one" when a customer complains. (2) In order to avoid customer complaints about defective products, it is necessary for a company to implement 100% inspection. (3)PDCA is a profound principle in TQM and stands for �Please Don�t Change Anything.� (4)In Total Quality Management (TQM) �quality� represents not only quality of function of products but also quality of service and other areas. (5) TQM activities are executed at production sections and are thus not the concern of the sales or administrative sections. (6) In TQM, quality is the main focus, so that delivery, cost and other economic factors are not necessarily of concern. (7) As QC Circle activities are autonomous activities, they must be done outside of working hours and the company doesn�t need to pay for them. (8) The person in charge of the �QC Program� should be the Quality Control Manager and not the Factory Manager. (9) Past data are not useful in the problem-solving process. (10) All factual information, even that which is not numerically expressible, like linguistic data, is potentially useful data in the problem-solving process. Question 2: Ability to Draw Up Diagrams The following table is a computation table used when drawing up a Pareto Diagram which is one of the QC tools. Select the correct numbers in cells (1) � (5) in the table. Data Sheet for Pareto Diagram Type of DefectNumber of DefectsCumulative TotalPercentage of Overall TotalCumulative PercentageA72723636B381101955C26136(1)68D14150(2)(3)E10(4)5(5)Others4020020100Total200200100100 [ a:7 b:13 c: 75 d:80 e: 160 f:165] Question 3 : Basic Computational Ability which is required to utilize QC tools Calculate the followi n g a n d s e l e c t t h e r i g h t a n s w e r . 1 ) 0 E M B E D E q u a t i o n . 3 2 ) 0 E M B E D E q u a t i o n . 3 3 ) 0 E M B E D E q u a t i o n . 3 4 ) E M B E D E q u a t i o n . 3 5 ) 0 E M B E D E q u a t i o n . 3 6 ) 0 E M B E D E q u a t i o n . 3 7 ) 0 E M B E D E q u a t i o n . 3 8 ) 0 E M B E D E q u a t i o n . 3 9 ) 0 EMBED Equation.3 [a: 0.00906 b: EMBED Equation.3 c: 0.082 d: 0.59 e: 2.52467 f: 2.88 g: 13.545 h: 14.03 i: 45.69 j: 50.00] Question 4: Mean & Standard Deviation Calculate the mean and standard deviation of the next set of data, and select the right answer. 1 ) 0 02 0 0 0 0 0 0 0 05 0 0 0 0 0 0 0 01 0 0 0 0 0 0 0 03 0 0 0 0 0 0 0 04 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 E M B E D E q u a t i o n . 3 0� 0 0 0 0 0 0 0s � 0 0 0 0 0 0 ( 1 ) 0 0 0 0 0 0 0 ( 2 ) 2 ) 2 2 0 0 0 0 02 5 0 0 0 0 0 02 1 0 0 0 0 0 0 02 3 0 0 0 0 0 0 02 4 0 0 0 0 0 0 0 0 0 0 0 0 0 0 E M B E D E q u a t i o n . 3 0� 0 0 0 0 0 0 0s � 0 0 0 0 0 0 ( 3 ) 0 0 0 0 0 0 0 ( 4 ) 3 ) 02 3 4 5 6 2 0 0 0 0 0 0 02 3 4 5 6 5 0 0 0 0 0 0 02 3 4 5 6 1 0 0 0 0 0 0 02 3 4 5 6 3 0 0 0 0 0 0 02 3 4 5 6 4 E M B E D E q u a t i o n . 3 0� 0 0 0 0 0 0 0s � 0 0 0 0 0 0( 5 ) 0 0 0 0 0 0 0 ( 6 ) [ a : 1 . 5 6 b : 1 . 5 7 c : 1 . 5 8 d : 3 . 0 e : 2 3 . 0 f : 2 3 4 5 6 3 . 0 ] Q u e s t i o n 5 : A b i l i t y t o D r a w a G r a p h C r e a t e t h e s a m e t y p e o f g r a p h s h o w n b e l o w o n t h e r i g h t a s F o r m a t o n t h e R e a d i n e s s T e s t A n s w e r S h e e t b y u s i n g t h e g i v e n d a t a s h o w n b e l o w o n t h e l e f t . 1 ) D a t a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0F o r m a t X Y X Y 1 3 5 . 6 1 4 2 9 . 8 2 2 9 . 2 1 5 3 1 . 6 3 20.2 1622.2 439.4 1731.2 529.2 1828.8 631.4 1931.4 723.2 2029.6 832.0 2139.0 929.0 2219.4 1032.6 2334.2 1132.2 2432.6 1226.8 2528.2 1327.8 ----------------------------------------------------------------------------------------------------------------------------------------- 2 ) D a t a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0F o r m a t x Y 1 1 2 4 3 9 4 1 4 5 2 2 6 1 9 7 1 0 8 5 9 6 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3 ) D a t a 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 F o r m a t X Y X Y 8 . 6 8 8 9 8 . 7 8 9 6 8 . 9 8 8 4 8 . 4 8 9 4 8 . 8 8 7 4 8 . 2 8 6 4 8 . 8 8 9 1 9 . 2 9 2 2 8 . 4 8 7 4 8 . 7 9 0 9 8 . 7 8 8 6 9 . 4 9 0 5 9 . 2 9 1 1 8 . 6 9 1 2 9 . 2 8 9 5 Q u e s t i o n 6 : E n g l i s h C h e c k S h e e t C o m p l e t e t h e f o l l o w i n g s e n t e n c e s w i t h s u i t a b l e w o r d s . <